Title at iTOK?
Where did you grow up?
Sioux Falls, SD
How long have you been working for iTOK?
2 years and some months
Are you married?
Got any kids?
If you do have kids what are their names and ages?
Brendon is my 13 year old son
What’s the funniest thing one of your kids said to you when they were little?
Honestly, what’s made me laugh is his cursing on accident
How long have you been working in technology?
Getting paid since 1998
What got you interested in computers/technology in the first place?
My grandfather bought me a PC2
Where did you learn all of your mad computer skills?
School, experience, and certification exams
What is the strangest computer problem you’ve ever run into? (And how did you solve it?)
Strangest problem I’ve ever had was not at iTok. This lady thought her computer was possessed and took it in for an exorcism. I didn’t solve it, but apparently that did because we never heard from that customer again.
Are you a Mac or a PC person? (Or, do you just not care at all?)
What is the best piece of technology you’ve ever owned?
How many times a week does your Grandma/Grandpa/Mom/Dad/Uncle/Aunt call you to help them fix their computer?
Not many, I try to do preventative maintenance
How long do you spend on the phone with your relatives when they call with computer problems?
Less than 15 minutes, I remote in and fix it, just like we do for our customers
When you were sick as a little kid, what did you watch on TV?
Airplane, Star Wars, and Indiana Jones
When you’re not fixing everyone’s technology and generally being awesome at it, what do you with your free time?
Run a college football podcast, go to sporting events, watch sports, play bass guitar, socialize with friends, play production, and hopefully auto racing in the future
What’s been the best vacation you’ve ever taken in your life?
Boston, MA for my best friend’s wedding. We went to a Sam Adams tour game at Fenway and a tour of historic sites. A good time had by all
My parents took us on vacation in rural Alabama at a cabin with no AC and went on covered bridges tour
Empire Strikes Back, The Departed, Indiana Jones and the Last Crusade, Monty Python and the Holy Grail
What is the #1 most played song on your iPod/MP3 device?
Rush-La Villa Strangiato
Got a favorite quote that you recite regularly?
Old age and treachery will always defeat youth and ambition – English Proverb
Best book you’ve ever read? Why?
Elmore Leonard-Rum Punch, super entertaining, turned into the movie Jacki Brown
Favorite site to visit on the internet?
Name one thing that would surprise people to learn about you.
I have no middle name
If you could pick anyone, who would you choose as your mentor?
Dead-Bill Hicks and Alive-Neil Degrasse Tyson
When you were a kid, what would you do that would always get you into trouble?
I skipped school quite a bit. I tried to come up with unique schemes of doing it
What was the last thing you ate?
Ham and Cheese sandwich, Potato Chips, and Diet Dew
Is a picture worth a thousand words? Elaborate.
Yes, usually a visual is so much more descriptive, and also more honest and factual. The telephone game can’t be played off a picture
What is the one thing you wish people would do to keep their computer running properly?
Routine maintenance, don’t just click through program installations